I am sorry for the inconvenience. This haven't happened before, can you please send me the app sumo code as well, please? And we will investigate shortly.
My apologies and thank you for your patience. Looks like you have refunded some of the codes and that caused the problem. We have fixed the problem, you can login to Store and see your license.
I bought the plugin but I don't see it in my account.
Hi David,
Thanks for your purchase.
Did you redeem your AppSumo code? What email did you use to redeem the code?
Ok, what do you see when you login to our store at https://store.tms-plugins.com/login?
Can you please send me a screen shot, cause there should be your license and purchase code, and there you can download the plugin anytime.
Hi Davis,
I am sorry for the inconvenience. This haven't happened before, can you please send me the app sumo code as well, please? And we will investigate shortly.
Hi David,
My apologies and thank you for your patience. Looks like you have refunded some of the codes and that caused the problem. We have fixed the problem, you can login to Store and see your license.
Sorry once again for the inconvenience.