We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi Team,
I am aware you have just added the functionality to enable multiple locations per Employee, which is great - but... I need the ability to over lap the time slots for each location...
My employees make themselves available for Face To Face meetings and Online Meetings for international clients, but they need the entire work day enabled to be booked for the entire work day.
I have duplicated an employee to cover the work day to make both locations available all day, but would like a more intuitive solution than this...
Thanks
Hello Rich Deane,
Apologies for replying late, we are not working on weekends.
Yes, unfortunately, this is not possible at the moment in Amelia. But I will add your request in our to-do list and forward it to the development team, so they can consider it for the future updates. We try to implement as many features as we can and we get a lot of requests by our users and the most requested ones are in the top of our list, so I can't say exactly when that will be implemented.
Sorry I couldn't help more at this point.
Thanks!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help,
where can we vote on features to be added? I would say that this could be highly requested.
Hello Rich,
You can vote here
If you have any other questions or concerns feel free to open a new ticket and we will gladly help,