Hello thomas.

Thank you for your purchase.

1. What do you mean when you say the coupons do not work? If you add coupons, and use the coupon code, it should deduct the price of the service. Are you sure you have installed the full version of the plugin?

2. You can get the latest version of Amelia (2.2.1) by logging into our store with the credentials you received in your e-mail when you purchased the plugin.

3. If your employees cannot attend at a certain date and/or time, you can open that employee's tab, go to "Days Off", and define those days. When you do, those dates will not be bookable from front-end.

4. Unfortunately, services can have only one duration, so yeah - you would either need to create a separate service with different duration, or add a half-hour Extra to the service,  which your customers would be able to select when they visit the booking page.

Best regards.

Hi again thomas.

1. Please check if you configured the coupon properly. You can add either the discount percentage, or price deduction. If you apply both, the coupon will not work.

2. When you navigate to Amelia's Settings/Activation, simply enter your purchase code, and after you activate the license, you'll see that a new version is available from within Plugins section, so you can auto-update. If you activated the license on the staging site, you first need to deactivate it there, though.

3. There's another option - to add Special Days to the employee. You can add time periods there, and choose to which services those periods will apply.

4. The new problem - This is happening probably because this option is enabled in Roles settings:

If you disable this, you should have the fields clear, or at least pre-populated, but able to change.

Best regards.

Hi again Thomas.

Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

1. We checked with the last four versions of Amelia, and when the coupon is applied (clicked on the check-mark sign), it does reduce the price in front end:

The coupon was set to a 50% discount:

You do have to click on the check-mark, next to the coupon code, though, for this to apply.

3. If you have one employee which will not be available on a certain day, when you configure that employee's day off - it will not be displayed in the booking form. Like this:

A) Day off created, and added:

B) The "Days off" tab after adding the day off:

C) Hit Save, and check the booking form for that employee:

October 31st disabled.

4. Sorry, I forgot to mention that this setting does not apply to WordPress Administrators. You would need to open the booking page in Incognito mode, to be able to schedule an appointment with new customer info.

5. I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features. It would require code changing, which falls under customization. Unfortunately, custom work is not included in the provided support of the plugin, and I cannot help you with that.

Our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work in near future.

But we can recommend these services for customization:

https://codeable.io/?ref=l1TW1

https://wpkraken.io/?tms-plugins

They do develop such solutions, so can you please send your inquiry to them?

6. When you're creating or editing a coupon, you can define the usage limit:

And the maximum usage per customer:

When you take a look at all your coupons, you can see the usage limit, and how many times that coupon has already been used:

7. This shouldn't happen. If you have a lesson scheduled for 1PM tomorrow, and another 5 lessons in the next 5 days at the same time; then you go to your employee's tab, and change their working hours to work from 3PM to 9PM, it will apply only for the future appointments. The ones already created will remain intact.