So I'm running an appliance repair business and I want to set up appointment time from 8am ~ 12pm and 12pm to 4pm AND able to have 3 customers to set up an appointment in each time frame. How do you do that?
So you need to make a service with a duration of 4 hours, make the work hours of the employee from 8am to 4pm and check the option "Use service duration for booking a time slot" then the slots available for booking will be 8am-12pm and 12pm-4pm.
When you make the service you should set "Minimum capacity" 1 and "Maximum capacity" 3. Then, you should enable the option "Allow booking below minimum capacity" in Amelia -> Settings -> Appointments Settings (enabled by default) and disable the option "Allow booking above maximum capacity" (enabled by default).
So I chose "Dishwasher Repair" service from 8-12am on the 18th, that same time frame shows up when I choose "Dishwasher Repair". But if I choose "Washer Repair", it doesn't show 8-12am time frame on the 18th.
Yes, the plugin functions like that - if the employees work on one service, they can't work on another one, in generalbut there are always exceptions.
So in your case, you can make another employee which will also be you, set it up the same as the first one and assign one service to the first made employee and the second service to the second employee. The only thing which Amelia will not allow you to do is to add the same email address to both employees, but we have tried before with gmail and some other domains that when you make email addresses like this : [email protected], [email protected], [email protected] and all of the email notifications will come to the address [email protected]. You can check out if this will work for your domain.
When you do this you can send me the page/website where you have Amelia shortcode and I will send you custom CSS to hide the dropdown for choosing employee since it is only you working (if you wish to do that, of cours).
Just put this on the page where you have the Amelia shortcode.
Hope this helps!
Also, can the customer choose more than one service per appointment?
Unfortunately, this is not possible in Amelia at the moment. But multiple appointments at once is a feature that we are working on and it will be implemented in one of our future releases. I can't say exactly when it will be added though.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Hello,
So I'm running an appliance repair business and I want to set up appointment time from 8am ~ 12pm and 12pm to 4pm AND able to have 3 customers to set up an appointment in each time frame. How do you do that?
Hello John,
Thank you for your purchase.
So you need to make a service with a duration of 4 hours, make the work hours of the employee from 8am to 4pm and check the option "Use service duration for booking a time slot" then the slots available for booking will be 8am-12pm and 12pm-4pm.
When you make the service you should set "Minimum capacity" 1 and "Maximum capacity" 3. Then, you should enable the option "Allow booking below minimum capacity" in Amelia -> Settings -> Appointments Settings (enabled by default) and disable the option "Allow booking above maximum capacity" (enabled by default).
You can read more about these settings in our documentation: Employees, Services, Appointments Settings.
Hope this helps!
If you have any further questions or concerns feel free to ask,
Thanks.
It works partially but if I change the service, that same time frame is not available even though there hasn't been maximum of 3 appointments yet.
Hello John,
You are welcome!
Could you please explain what do you mean by if I change the service? What exactly do you want to change?
Thanks!
So I chose "Dishwasher Repair" service from 8-12am on the 18th, that same time frame shows up when I choose "Dishwasher Repair". But if I choose "Washer Repair", it doesn't show 8-12am time frame on the 18th.
Hello John,
I see. This is probably because you assigned both services to one employee? Is that correct?
Yes. There is only one employee which is me.
If it can't be done, then I would like a refund.
Thank you
Hello John,
Yes, the plugin functions like that - if the employees work on one service, they can't work on another one, in general
but there are always exceptions.
So in your case, you can make another employee which will also be you, set it up the same as the first one and assign one service to the first made employee and the second service to the second employee. The only thing which Amelia will not allow you to do is to add the same email address to both employees, but we have tried before with gmail and some other domains that when you make email addresses like this : [email protected], [email protected], [email protected] and all of the email notifications will come to the address [email protected]. You can check out if this will work for your domain.
When you do this you can send me the page/website where you have Amelia shortcode and I will send you custom CSS to hide the dropdown for choosing employee since it is only you working (if you wish to do that, of cours).
Hope this helps!
Hi Marija,
I followed your instructions and created a another 3 employees. Here is the link: https://familyappliancerepair.com/appointment/
Can I please get a custom CSS. Thank you.
Hello
Also, can the customer choose more than one service per appointment?
Thanks
Hello John,
Sorry for replying late, we are not working on weekends.
Here is the custom CSS code to hide the Employees section:
<style> #amelia-step-booking0 > div.am-select-service > form > div.el-form-item.am-select-employee-option {display: none !important;} </style>Just put this on the page where you have the Amelia shortcode.
Hope this helps!
Also, can the customer choose more than one service per appointment?
Unfortunately, this is not possible in Amelia at the moment. But multiple appointments at once is a feature that we are working on and it will be implemented in one of our future releases. I can't say exactly when it will be added though.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.