Okay
  Public Ticket #2171938
Update Plugin, non-Envato
Closed

Comments

  • Engin Beri started the conversation

    I can't find the instructions to update the plugin which I purchased from the website, not Envato. I don't know what the latest version is or how to download if there are any updates. Please clarify. Thank you.

  • [deleted] replied

    Hello Engin, 

    Thank you for your purchase!

    My suggestion is to update the plugin manually following these steps:

    1) Download the zip file from our store or from the email that you received when you made the purchase

    2) Use FTP to open /yourwordpressfolder/wp-content/plugins

    3) Delete the existing ameliabooking folder

    4) Upload previously downloaded ameliabooking folder through FTP to plugins folder (unzip it)

    5)  Go to WP-admin panel, open Plugins section

    6) Deactivate Amelia Plugin, and then activate it again

    7) Clear server and browser cache.

    __________________________________________________________

    If you are using hosting where you are not allowed to your FTP  then follow these instructions:

    1) Download the zip file from our store or from the email that you received when you made the purchase

    2) Delete Amelia plugin from WordPress Plugins page

    3) Click on Add new on Plugins page

    4) Click on Upload plugin on Plugins page

    5) Choose previously downloaded ameliabooking zip file

    6) When uploading is done, please Activate Amelia plugin

    7) Clear server and browser cache.

    Please note that deleting plugin from Plugins page you WILL NOT lose your data, because it is already saved in database.

    Please note that our plugin have size around 6 MB so if you are not able to upload the plugin through WordPress plugins page, then you need to increase 

    upload_max_file size, 

    post_max_size ,

    max_execution_time

    You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.

    Hope this helps!

    If you have any other questions or concerns don't hesitate to ask,