Hey there, Awesome Customers!

Just a heads up: Our team will be out of the office on Monday, November 11th in observance of Armistice Day, but don’t worry—we'll be back in full swing on Tuesday, November 12th.

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.

Thanks a bunch for your understanding and support!

Warm regards,

TMS

Okay
  Public Ticket #2171644
Time slots not shown when clients want to book
Closed

Comments

  • Wendelin started the conversation
    October 2, 2019 at 4:42pm

    After entering the work hours for each employee they are not shown to the clients when they want to book. 

    In fact all days are crossed out. I'll also post two screen shots on this

  • Wendelin replied
    October 2, 2019 at 4:45pm

    One screenshot shows where we entered the working hours, the second one shows, that there are no slots to select from...

  • [deleted] replied
    October 3, 2019 at 8:57am

    Hello Wendelin, 

    Thank you for your purchase!

    Have you made services and assigned them to employees? Please check also whether the duration of the services is set to 1 hour (if your services lasts one hour) and also if there are any buffer times before/after since the work hours of the employee should be longer than the service together with the buffer times (so for example if a service is 1 hour and has a buffer time before 30 min the work hours of the employee should be at least 1h30min for one time slot). Also, have you set the "default time slot step" in Amelia -> General Settings as you need?

    Please check these links from our documentation: Global working hours, Employees and Services. 

    If you have already done  and still have an issue please let me know and I will gladly help out, 

  • Wendelin replied
    October 3, 2019 at 1:43pm

    Hello Marija, 

    thank you so much for your input. These are the logical steps I followed. Yet with the same result. 

    I have created you an Amelia Manager account and will send you a pm. I'd be so happy if you could perhaps help me with this as otherwise I'll have to uninstall the plugin from the website again. 

    Best regards from Freiburg

    Wendelin Pls check your mail also

  •   [deleted] replied privately
  • Wendelin replied
    October 3, 2019 at 2:24pm

    That was it--- thank you sooo much!

  • [deleted] replied
    October 3, 2019 at 2:27pm

    You are welcome, Wendelinsmile.png 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help,