We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I want to add a shortcode to my page (like this one [ameliabooking category=1 employee=1]), but this message appears "Notice: Please create category, service and employee first." whereas I have several categories and services. Why the plugin doesn't recognize my categories and services ?
Other question, how can I find my ID's ? Like my category ID or employee ID ?
I have the last version, the 2.2.1.
Thank you.
Hello flow-assistance,
Could you please check have you assigned all your services to employees? Because if there is an employee which doesn't have assigned services, or vice versa this might be the cause of the issue.
When you choose one of the Amelia views, you can check "Preselect Booking Parameters" in the right panel and then you will have drop-downs where you can choose category/service/employee that you want to show on the page. (Please see the attachment) You can also see the IDs in the database.