We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2167875
Manager booking appointment
Closed

Comments

  •  6
    Marina started the conversation
    September 29, 2019 at 4:14pm

    Hello, 

    How can I allow my manager book appointment and after working hours? For example, on Tuesday, one of the employee client like to add another appointment at 8pm. Our store hour is from 10 am to 6pm. I need to set up so only Manager can set up appointment regardless of the store hours. 
    Thanks, 

    https://www.themmskin.com/booking

  • [deleted] replied
    September 30, 2019 at 2:25pm

    Hello rnahaylo,

    Unfortunately this is not possible in Amelia at the moment. The work hours are applied to all users the same and they are set both for the front and for the back-end at once. 

    But I will put your request in our to-do list and forward it to the development team. The most requested features are in the top of our list for implementation in the future releases. You can see if there is a same or similar request to yours and vote for it following this link. 

    If you have any other questions or concerns don't hesitate to ask, 

  •  6
    Marina replied
    September 30, 2019 at 2:38pm

    Hi Maria, 

    That's a bit disappointing! Manager should have authority to overwrite and control booking system. 

    Thanks for the help, I will submit request to community. 

    Best Regards. 

    https://www.themmskin.com/booking  


  • [deleted] replied
    September 30, 2019 at 2:46pm

    Yes, I see your point. We haven't had much requests by our users for this so far and that is why it wasn't our priority but maybe this will change. 

    You are welcome, sorry I couldn't help more. 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help,

  •  6
    Marina replied
    September 30, 2019 at 2:50pm

    This is more for Managing business. I am surprised no one in community ever mentioned. Please escalate my suggestion if possible.  
    Thanks,