We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2165154
Pre-purchase
Closed

Comments

  • Michael started the conversation
    September 26, 2019 at 2:19pm

    HI,


    I need a booking system for clients that have already paid and who are able to book a one hour time slot for our service company. We only accept one booking per day and the client should be able to pick only available slots.

    They don't need to pay as they already did this and just enter the name, the date and the customer number.


    Is this possible with your plugin?


    Thanks & Regards,

    Michael

  • [deleted] replied
    September 27, 2019 at 11:34am

    Hello Michael, 

    Thanks for reaching out, we are glad you are interested in Amelia!

    Unfortunately, there is no option in Amelia to accept only one booking per day/week/etc. by one customer. The customers can book as many new appointments as they want, there is no option to limit/make a condition for this.

    There is a payment option on-site, which means that the customers don't need to pay for the appointment online but when they come to the appointment, so this would be a good solution in your case. And if you don’t want to use price and payment settings and you don’t want to show them on your front page, just put 0 as a price for a service. By doing so, your price and payment methods will be automatically hidden.

    Hope this helps!

    If you have any other questions or concerns don't hesitate to ask,