I have used other solutions for my booking in the past years. When my clients book an appointment with me and pay with Stripe, I can see their names on Stripe. That was useful to search for a purchase when you need to refund it to a client.
Now with Amelia I can't find their names anywhere on Stripe, but also I can not find any information over the transaction ID on Amelia. I can not find the correct way to identify a specific transaction when I need to do it.
Unfortunately you are right, at the moment there is no option to see the first name and last name in the stripe dashboard. We are working to find a solution for next updates.
Hi,
I have used other solutions for my booking in the past years. When my clients book an appointment with me and pay with Stripe, I can see their names on Stripe. That was useful to search for a purchase when you need to refund it to a client.
Now with Amelia I can't find their names anywhere on Stripe, but also I can not find any information over the transaction ID on Amelia. I can not find the correct way to identify a specific transaction when I need to do it.
Regards,
Gustavo Gonzalez
Hi Gustavo Gonzalez,
Thank you for your purchase.
Unfortunately you are right, at the moment there is no option to see the first name and last name in the stripe dashboard. We are working to find a solution for next updates.
Sorry for the inconvenience.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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When do you think will be ready?
Hi Gustavo,
Since there is no proper solution yet, here is the workaround.
You have to go through the database.
Please be careful when you update the table, because if you delete or add anything else, it can cause the plugin not to work properly.
When you access your database via PHPMyAdmin (or some other tool), access wp_options table:
It is possible that your prefix is not "wp_", but something else, so if that is the case, please look for "your_prefix_options" table.
When you access it, you can search through the column "option_name". Search for the term "amelia_settings":
The search will return only one row, and you need to edit it:
In "option_value" column, search for "stripe":
There, you can see "description", and it's currently set to "enabled":false
If you change that to "enabled":true, you can add notification placeholders for appointments and events. For example:
Same goes for "metaData":
I hope that helps
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables