As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello, i am looking for an option to customize the time setting for notifications. e.G. 15 minutes before start.
Right now scheduled notifications are sent at times, which are quite unusual.
Any hints? Bodo
Hello Bodo,
Unfortunately, this is the only way to set the time for the scheduled notifications in Amelia at the moment.
But this option is something that we are working on for one of our future releases. Probably, there will be an option to set a notification couple of hours/one hour before the appointment, but we didn't have thoughts about minutes/periods less than an hour so far . We will consider this as well and see whether it is doable.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help,
I would prefer to choose how many hours or minutes before and after the appointment a notification should be sent. Imho, there is no reason to limit it to fixed periods. What would be the benefit?
Thanks in advance
Hello Bodo,
Well, we have a lot of users and their needs/requests differ
I forwarded this to the development team, and they will see what can they do about it and how they can implement it. I can just assure you that we will do our best to suit your needs!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help,