Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Hello,
I am attempting to test the amelia plugin on a non-live version of our website. I am currently attempting to test the plugin on the site that's currently in development mode. I continue to get fail notices. Am I having trouble because I am not uploading the plugin to a live site?
Hello Nicole,
Thank you for your purchase!
No, the fact that you are in development mode shouldn't make any issues.
Could you please tell me have you followed the steps from the Quickstart guide in our documentation? The plugin will not function properly if you haven't made at lease one category/service/employee.
If you have followed all the steps and still have an issue please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.