We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2159613
Question about Amelia Function
Closed

Comments

  • Vance Hornbuckle started the conversation
    September 22, 2019 at 3:16am

    Hello, My name is Vance Hornbuckle.  I am the owner of Solar Sound Studio.  We are a recording studio with 5 engineers and just 1 studio room.  Do you have  the option to keep the studio from getting double booked. Can it be set that If someone books a specific time with an engineer, the other engineers cannot be booked within that time?  Some other scheduling sites call it "collaborative" setting.  I wasn't sure if you have that feature because the service i am using right now is causing double bookings and I need it not to. Thanks.

  • [deleted] replied
    September 23, 2019 at 2:17pm

    Hi Vance,

    Thank you for your interest in our plugin.

    We don't have option for this made in our plugin but, you can connect all 5 engineers with the same Google calendar in our plugin and that calendar will behave as 1 studio room. If you enable the option 'Remove Google Calendar busy slots' each time when the studio is booked with one engineer, that appointment will be added to Google calendar and that action will remove that time slot from Amelia for all engineers since they share the same calendar.

    I hope that this is something that would suit your use case.

    Best regards.