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  Public Ticket #2158922
notifications
Closed

Comments

  •  2
    kb12321 started the conversation

    Notifications are only coming through for 1 appointment type (the first appointment type that was added)


    I can't seem to find where to turn them on for all appointment types.

  • [deleted] replied

    Hello kb12321,

    Apologies for replying late, we are not working on weekends.

    Please check Spam since they sometimes go there.

    Have you maybe changed any settings before you made the later appointments (for which you don't get notifications)? If you have maybe changed the "Default Appointment Status" to Pending in Amelia -> General Settings you will not get any notifications until you manually change the appointment status on the back-end to approved.

    If you are referring to scheduled notifications, they do require a bit of additional configuration, and you can read more about this following this link.

    If you haven't changed anything and you are still having the same issue please let me know,

  •  2
    kb12321 replied

    I believe I've fixed it by re-entering the password. Thank you.

  • [deleted] replied

    Great, glad to hear that you have fixed itsmile.png 

    You are welcome!

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help,