Since it is really more than critical I have to open this ticket to the public besides my private ticket (#2157022).
We have serious problems with wp amelia. The data of our clients are publicly displayed in the registration form for appointments. No matter what causes something like this, it simply must never happen. This is not acceptable under data protection law! We have now had to remove all appointment bookings from our website, which is a big problem. Now the situation is that after changing the user settings and deleting some clients, the calendar is no longer loaded at all. This can be seen on the following test page: https://www.simplifier.io/terminvereinbarung/ When I am logged in to our wordpress backend the calendar appears and I can book an appointment.
I strongly suspect it has to do with the assignment of the user. As far as I can read, the function that the email of a user is saved and recognized after booking an appointment makes problems again and again. this should be a setting that everyone can set in his backend.
The problem cannot be solved by deactivating all other plugins and changing to wp-standard theme. i ask for prompt help, because this is currently very critical for us.
Please help! :-)
Since it is really more than critical I have to open this ticket to the public besides my private ticket (#2157022).
We have serious problems with wp amelia. The data of our clients are publicly displayed in the registration form for appointments. No matter what causes something like this, it simply must never happen. This is not acceptable under data protection law!
We have now had to remove all appointment bookings from our website, which is a big problem.
Now the situation is that after changing the user settings and deleting some clients, the calendar is no longer loaded at all. This can be seen on the following test page:
https://www.simplifier.io/terminvereinbarung/
When I am logged in to our wordpress backend the calendar appears and I can book an appointment.
I strongly suspect it has to do with the assignment of the user. As far as I can read, the function that the email of a user is saved and recognized after booking an appointment makes problems again and again. this should be a setting that everyone can set in his backend.
The problem cannot be solved by deactivating all other plugins and changing to wp-standard theme.
i ask for prompt help, because this is currently very critical for us.
Many thanks in advance
Hello Jan,
I see that our customer support agent has replied to your first ticket, so you can continue the communication there.
Hopefully your issue will be resolved as soon as possible.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help,