We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
My business is built around a monthly subscription model that includes a once-every week swim appointment. (It's a special needs swim learning and recreational therapy program). Our core customers tend to stay with us for months if not years. I need better scheduling and general systems/process integration to scale up. Can Amelia be customized to allow for customer-created recurring appointments that have no end date (but require a manual cancellation, preferably from the customer end)? If not, can you conceive of a semi-automatic workaround that would work for this business model?
Hi Chris,
Thank you for your interest in our plugin.
Unfortunately we don't have recurring option at the moment. However since this option was one of the most requested ones we plan to implement it in the future. Currently we are in the middle of collection use cases so we could made feature in the way that would cover as many use cases as possible (maybe not everything in the first update but from the beginning we will think about possibility to expand option through the time). I will use this use case so we can think about recurring without end date during the implementation.
If you are interested I can inform you once we release an update with this feature. I cannot say for sure when this will be since we have some already planned features before this but we will give our best to be as soon as possible.
Best regards.