We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am thinking about purchasing your basic single domain license for testing purposes. If I purchase it can it also be used on my local machine which I use for development and testing before publishing to my host domain? Also if I purchase the basic package and later wish to upgrade to the developer package will the cost of the basic package be deducted from that purchase?
Thanks,
Eric
Hello Eric.
Thank you for your interest in our plugin.
Yes, of course, you can use the same license on your local/staging site before publishing to your host domain. You simply need to deactivate the license from the staging site before you can activate it live site. That's all done through plugin settings.
At the moment, the procedure for switching over to another license is to first purchase the license you wish to switch to, and then ask for a refund for the Basic license.
We're planning on making that way simpler, but it is like this at the time being.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
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