We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2154412
live backend demo
Closed

Comments

  • yixinlee started the conversation
    September 17, 2019 at 2:17pm

    Hello,

    we are building a booking site for safaris and hiking trips in Africa. I tried to access the backend demos but they are all blank when I login. is that suppose to happen? 


    One feature that we have different is that these tours tend to be spread over multiple days so we need to display them on the monthly view calendar. is that possible?


  • [deleted] replied
    September 17, 2019 at 2:52pm

    Hi,

    Thank you for your interest.

    On this one https://sports.wpamelia.com/ you can try both frontend and backend. We currently don't have multiple day appointments, just events.

    Let me know if your have further questions.

  • yixinlee replied
    September 17, 2019 at 2:54pm

    Thanks Nevena,

    the demo works now. I tried adding a multi day event (from 2nd October to 5th October) for example in the demo account, it does not show up in the calendar. Can you please help?  

    What is the difference between appointments and events? can customers still book events and pay for it?

    THanks. 

    yx

  • [deleted] replied
    September 17, 2019 at 3:23pm

    Hi, 

    Yes, customers can book event and pay for it. Events can last multiple days, while appointments can last up to 24 hours. Appointments have more features than events since events are new module and we will still be adding more features with every next release.


    You can try making event on the back and on the event page:https://sports.wpamelia.com/events/ on the front end you should see your event, just be sure to select date before the event in the time picker on top right, should look like this: https://share.getcloudapp.com/NQudP1wB

    Let me know if you have further questions.