Hello Ken Pichal,

Thank you for your purchase!

A. You can book the room twice, but you need to make two separate bookings, since Amelia doesn't support multiple bookings at once. And if you want different duration of the booking you can achieve that by creating more services with different duration or by adding extras with different duration to one service. 

B. Unfortunately, this is not possible using Services in Amelia for now, but it is possible using Events. Recurring appointments for services is a feature we are working on right now and it will be implemented in one of our next updates. I can't say exactly when it will be implemented and released, though. 

If you have any other questions or concerns don't hesitate to ask,

Hello Ken,

Sorry to hear that you don't find Amelia suitable for your organisation. Is there anything specific that maybe we can help you with? Regarding your previous question, you asked about multiple bookings and this is a feature that will be in one of our next updates, will that solve your issue? Or you don't find other features suitable as well? 

In order to request a refund, you need to login to TMS store with the credentials you received in your e-mail when you purchased the plugin, then navigate to Purchases/Amelia, and if you're still within 15 days from purchase you will see the "Request Refund" button.

If you have any questions or concerns don't hesitate to ask,