As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
prices are charged lifetime
Hello vijay mundada,
Thanks for reaching out, we are glad you are interested in Amelia.
You can purchase the plugin at our website and depending on the subscription plan that you choose (basic, pro, premium) the subscription allows installing and using the plugin on one or multiple domains, provides the auto-update functionality, monthly updates with the new features, and access to our premium support system.
The subscription is for one year and it is renewed yearly by default, and your account will be charged for a new subscription after a year, but if you don't want to renew the subscription you can easily cancel it anytime when you log in to our store (you will get login details when you purchase the plugin).
If you don't renew the subscription after a year, the product will remain functional, and neither you nor your customers will lose any data. You will however not be able to receive monthly updates and will not be able to access the support system.
If you have any other questions or concerns feel free to ask,
Why is the envato price higher?
Hello AlbertoChueca,
We are glad you are interested in Amelia!
We have left Envato, and we are now selling the plugin directly from our website. We didn't want to remove the plugin entirely from Envato because our previous customers would lose updates, and they bought a lifetime license. So we just set a higher price.
If you have any other questions or concerns please open a new ticket and we will gladly help,