We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Love the new events feature!
Why is it only possible to set events to be recurring weekly or monthly? We have more or less the same event almost every day at the same time (with different employees) and it would be a lot easier for us if we could set an event to be recurring daily. That feature would be greatly appreciated! :)
Also, it looks like events only appear in the backend calendar if an employee is assigned but not otherwise. Would be great if calendar also showed events without an assigned employee.
Thanks!
Hello Andreas.
Thank you for your kind words.
We are currently developing the daily recurring option for events, and it should be released relatively soon.
As for showing the events without anyone assigned to them, unfortunately that is not possible. All services and events offered through Amelia need to have someone assigned to them, so someone can actually work on that. Do you need the possibility to create an event with no employees? If so, I can forward it to our development team, but I cannot promise anything.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks Aleksandar! Looking forward to the update with daily recurring events then :)
I can actually create events without assigning an employee as it is right now. If you add a new event, you can save it without assigning "staff" to it. Then it appears on the backend Events-page, but not in the backend Calendar-view, so I thought it was a bug that events without assigned staff don't appear in the calendar.
You're welcome Andreas.
Yeah, the logic of the plugin works so nothing can be displayed on front if something is missing - employee, or service, or duration, and so on.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables