We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Is it is possible to add an employee to all locations when setting them up?
Hello Winston Williams,
Thank you for your purchase!
It is not possible to have more locations for one employee at the same time. You can add more than one location to the employee but for different work hours.
When you are creating a new employee, you should set one default location in New Employee -> Details, but when you go to setting work hours of that employee you can have more locations for different time slots. For example, Location 1 from 8 to 10am, Location 2 from 10 to 12am, etc.
I hope this helps,
If you have any further questions feel free to ask,
Makes sense. Thank you.
You are welcome!
If you have any other questions or concerns don't hesitate to ask,
Sure thing. Have a great day.
Thanks, you too