I am having issue of choosing default appointment status to "Approved" but it kept sending the customer and myself email of "Pending" status. See picture.
Also when I go in the back end of Amelia and approved the appointment it only send email to myself and not the customer. See picture.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
As i can see your notification for approved appointment is like this
Dear %customer_full_name%,
You have successfully scheduled %service_name% appointment with %employee_full_name%. We are waiting you at %location_address% on %appointment_date_time%.
Thank you for choosing us,
%company_name%
and for Pending it is
Dear %customer_full_name%,
The %service_name% appointment with %employee_full_name% at %location_address%, scheduled for %appointment_date_time%
Thank you for choosing us,
%company_name%
As I can see from your screenshot you recieved the 1st email which is related to Approved appointment.
Hello,
I am having issue of choosing default appointment status to "Approved" but it kept sending the customer and myself email of "Pending" status. See picture.
Also when I go in the back end of Amelia and approved the appointment it only send email to myself and not the customer. See picture.
Please help.
Thanks
Danh
Hi Danh,
Thank you for your purchase.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
I will make test customer to see this problem.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
HI Danh,
As i can see your notification for approved appointment is like this
Dear %customer_full_name%,
You have successfully scheduled %service_name% appointment with %employee_full_name%. We are waiting you at %location_address% on %appointment_date_time%.
Thank you for choosing us,
%company_name%
and for Pending it is
Dear %customer_full_name%,
The %service_name% appointment with %employee_full_name% at %location_address%, scheduled for %appointment_date_time%
Thank you for choosing us,
%company_name%
As I can see from your screenshot you recieved the 1st email which is related to Approved appointment.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables