Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2148184
Employee scheduling
Closed

Comments

  •  3
    Ryan Jensen started the conversation

    It appears that when I want to schedule an employee for 1 hour appointments with no downtime in between, it doesn't work. I set the service appointment length to one hour and then when adding custom times for the employee say 9 AM to 5 PM, it gives scheduling options every half hour, NOT hour on the front end. I have to enter in the specific hours one by one in order to only get appointments on the hour. Is there a way I can make this work? I want to just add hour on the hour appointments between the times I specify without allowing the start times at half hours also.

  • [deleted] replied

    Hello Ryan Jensen, 

    You can solve this issue by setting the default time slot step to 1 hour (it is set by default to 30 minutes). 

    This can be done in Amelia -> Settings -> General Settings -> Default Time Slot Step.

    If I misunderstood your question or you are having the same issue after doing this please let us know,

  •  3
    Ryan Jensen replied

    Hi Marija,

    Thanks. I thought I had done that, but sure enough, it was set to 30 minutes instead of an hour. I don't have time to test right now, but will reach out if it is still a problem in the future. Most likely this setting though. Thanks!

  • [deleted] replied

    Hello Ryan, 

    You are welcome! Sure, we are here if there is still an issue.