We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2144436
Payments
Closed

Comments

  •  2
    Candice started the conversation
    September 9, 2019 at 11:40am

    Hi there

    Is it possible to have two payment options? For example the ability for the customer to pay later onsite OR pay now with woo commerce? The booking system I'm on currently doesn't support payment methods in my country and so all my customers book without paying. I would really like them to pay before the appointment, but have some clients (particularly first time clients) that would prefer to pay later. 

  • [deleted] replied
    September 9, 2019 at 1:07pm

    Hello Candice, 

    Thanks for reaching out. We are glad you are interested in our plugin! 

    We have several payment options - PayPal, Stripe, Woocommerce integration and on-site payment. 

    When you enable Woocommerce it will be the only way of paying, but there the customers can also choose on-site (on-delivery) payment. 

    The payment options are set for all services/events/bookings together, so if you enable all of these payment options any customer can choose whichever option they want. You can not specify different payment options for different customers, if that is what you want to achieve. 

    You can read more about payment options and settings following this link and more about WooCommerce integration following this link.

    If you have any further questions don't hesitate to ask!

  •  2
    Candice replied
    September 9, 2019 at 5:05pm

    Thanks Marija! That's great. I just wanted to make sure that customers have an option between "Pay Now" and "Pay Later".

  • [deleted] replied
    September 10, 2019 at 6:43am

    Hello Candice, 

    You are welcome.

    I hope you'll find other Amelia's features helpful and nice, as wellsmile.png

    If you have any other questions or concerns don't hesitate to ask,