We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi.
I've had problems with adding new Employee on minimum php version (5.5) that was mentioned on your website. (https://wpamelia.com/documentation/). After sending a request to backend it returned error 500 and it wasn't properly handled on frontend, so no user was added. Other functions might be affected as well.
After upgrading to php 7.0 issue resolved.
So I want to suggest you to update docs and add some check of php version in your module.
Best regards,
Alex
Hi Alex,
Thank you for your purchase.
There was some issue with the functions that will be updated in the future updates regarding the PHP 5.5
Nevertheless, thank you for your feedback and suggestion and sorry for the inconvenience.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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