We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2143162
add booking through back-end
Closed

Comments

  • Mike started the conversation
    September 7, 2019 at 10:37pm

    When adding a new booking (or editing an existing booking) I should be able to over-ride the schedule for my own calendar. ie. book during non-working hours or over-lap booking and buffers. After all it's my schedule and I know best what buffer times I will need or if I want to work on a Sunday for a valued client, for instance.

    Thanks for considering, I hope this makes it into a near future release. By the way... when can we expect a new release?

  •  2,576
    Aleksandar replied
    September 9, 2019 at 12:43pm

    Hello Mike.

    I am sorry to disappoint you, but as you already know something like this is not possible with the plugin's built-in features.

    Booking through Amelia is considered as a "Company" which has working hours, days off, and special days. If your employee is set to work Mon - Fri 09 - 17:00, that's it. If you wish to change that - you can, either through his working hours, or by adding a Special Day for that employee, which would override the standard working hours. Please note, though, that Special Days don't override the "Days Off".

    I will forward it to our development team, so they can take it into consideration, but I cannot promise anything yet.

    A new update should be released within the next 2 weeks.

    Best regards.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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