Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
I have been trying to set this plugin up for almost a month, and still cannot get it to work. The calendar will not load on the front end or the back end. I cannot book appointments because it says "no data" when you search for customer, employee, category or service even though I have all that data loaded and it shows in Amelia when you click on the category. For some reason it isn't able to pull from the database when trying to book an appointment. Support has not been able to solve it yet. Is anyone else having this problem? Is this an ongoing issue? I sometimes have trouble even getting the support tickets to load on this website too. I need something reliable and if this isn't it, I'd rather know now so I can stop wasting my time. If this is just an issue that has happened since the last update that they are trying to fix, I will give it more time. Please give me advice on your experience if you have used this product for awhile.
Hello Michelle.
I accessed the Plugins section, and saw that you successfully updated the plugin to the latest version.
After that I accessed your booking page, and saw that everything came up normally:
I accessed your Appointments:
Can you please check and let me know if it works OK now?
Best regards.
Kind Regards,
Aleksandar Vuković
aleksandar.vukovic@tmsproducts.io
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
It does not work consistently. You can close this ticket and I will list all the problems I'm still having on the private one that has the login credentials
Alright, Michelle.
We'll take a look at the other ticket.
Best regards.
Kind Regards,
Aleksandar Vuković
aleksandar.vukovic@tmsproducts.io
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables