We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi I'm working on a site and I am very happy with the product so far except for an issue with show XX entries not displaying the dropdown. This works in the backend but the frontend does not display it.
I did some digging and bootstrap.js is included in the frontend. But I'm not sure of any other debugging ideas on this one since the dropdown html is not part of the markup. This site will be staged today. So I can get a link attached at some point but I figured get the ticket rolling.
This is a very crucial feature for my site I hope we can get this resolved!
I am also getting these errors in the console:
jQuery.Deferred exception: wdtHideTooltip is not a function TypeError: wdtHideTooltip is not a function
at HTMLDocument. (http://mosestaylor.test/wp-content/plugins/wpdatatables/assets/js/wpdatatables/admin/common.js?ver=2.6.1:29:9)
at j (https://ajax.googleapis.com/ajax/libs/jquery/3.2.1/jquery.min.js?ver=3.2.1:2:29999)
at k (https://ajax.googleapis.com/ajax/libs/jquery/3.2.1/jquery.min.js?ver=3.2.1:2:30313) undefined
r.Deferred.exceptionHook @ jquery.min.js?ver=3.2.1:2
k @ jquery.min.js?ver=3.2.1:2
setTimeout (async)
(anonymous) @ jquery.min.js?ver=3.2.1:2
i @ jquery.min.js?ver=3.2.1:2
fireWith @ jquery.min.js?ver=3.2.1:2
fire @ jquery.min.js?ver=3.2.1:2
i @ jquery.min.js?ver=3.2.1:2
fireWith @ jquery.min.js?ver=3.2.1:2
ready @ jquery.min.js?ver=3.2.1:2
S @ jquery.min.js?ver=3.2.1:3
jquery.min.js?ver=3.2.1:2 jQuery.Deferred exception: jQuery(...).animateFadeOut is not a function TypeError: jQuery(...).animateFadeOut is not a function
at HTMLDocument. (http://mosestaylor.test/wp-content/plugins/wpdatatables/assets/js/wpdatatables/wdt.funcs.js?ver=2.6.1:9:34)
at j (https://ajax.googleapis.com/ajax/libs/jquery/3.2.1/jquery.min.js?ver=3.2.1:2:29999)
at k (https://ajax.googleapis.com/ajax/libs/jquery/3.2.1/jquery.min.js?ver=3.2.1:2:30313) undefined
Hello Jeremy.
Thank you for your purchase.
You're quite right, and there seems to be a conflict with the bootstrap.js files. We actually have a couple of sliders in wpDataTables settings, where you can disable our bootstrap on front-end (or back-end), and that should resolve the issue you're facing.
Please let me know if you managed to resolve the issue.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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