We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Is it possible for us to get a free trail before deciding to purchase?
Thanks,
Hi Kadeem,
Thanks for your interest in our plugin.
We don't have free trail, but we have demo sited where you can try out the plugin: https://wpamelia.com/demos/
Additionally, we are offering 15 days refund period, so within 15 days you can request the refund if the plugin doesn't suite your needs.
Thank you for following up. We have purchased the plugin. If it doesnt fit our needs, how do I go about getting a refund?
Kind regards.
Hi,
There's refund button in the TMS Store, at right, the button is there for 15 days.