We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I cannot get the Google Maps API Key to work. Which API am I supposed to enable? I have enabled:
Maps Embed API
Maps JavaScript API
I have used APIs before on lots of websites but never had this much trouble. I couldn't find any documentation on your site to set this up.
I get the error "This page can't load Google Maps correctly." every time I try to set up a website.
Can you let me know what I should try?
Thanks,
Ryan
Hello Ryan.
There's one more API that needs to be enabled: Places API. We haven't had this many issues with Google Maps until they decided to make API calls mandatory. Sorry about that.
Now that these changes made by Google have taken place, calls to the Maps JavaScript API and Street View API return only poor quality maps with a watermark. Invalid requests to the Maps Static API, Directions API, Distance Matrix API, Geocoding API, Geolocation API, Places API, Roads API, and Time Zone API will all return an error.
Please let me know if that worked.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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