We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi! I first installed Amelia on a local install of my site, so the redirect URI was the local URL of my site (a *.local/ address) Google only accepts top-level domains, so I push my site to live. My Amelia Redirect URI did not update from the .local address, however. A find and replace tool won't fix this and neither does deactivating and reactivating Amelia. Any ideas on how to fix the Redirect URI? Thank you!
The following thread applied to my problem as well—resolved! Find and replace tool didn't find it because of the escaped forward slashes.
https://tmsplugins.ticksy.com//ticket/2134638/
Hi Sally,
Thank you for your purchase.
Glad to hear that you found a solution.
If you have any more questions feel free to open a new ticket, we will gladly help.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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