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  Public Ticket #2139331
slot blocked after 1 booking
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Comments

  • ludovic started the conversation

    I have the service "Body sculpt" set to Min capacity : 1 and Max capacity : 6 and te 

    the setting meeting parameters for autorized to go above the maximum allowed set to Y.

    I have only 1 booking for the body sculpt the 16/09 and slot appear blocked for that day.

    Thanks for your help.

    After verification it is for all class, if book it block the slot.

  •  691
    Bogdan replied

    Hi ludovic,
    Thank you for your purchase.

    Yes I can see this problem as well on your site.

    Can you please tell me is this is happening only for this service or for other services as well.

    Best regards.

    Check out our documentation for Amelia - WordPress booking plugin on this link.

    Check out our documentation for wpDataTables - WordPress table plugin on this link.

    Kind Regards,

    Bogdan Radusinovic
    bogdan@touchmesoft.net

  • ludovic replied

    hi, at least all the one I have tried. 

  •  691
    Bogdan replied

    HI ludovic,

    Can you please try to reproduce the issue with some other service.

    Best regards.

    Check out our documentation for Amelia - WordPress booking plugin on this link.

    Check out our documentation for wpDataTables - WordPress table plugin on this link.

    Kind Regards,

    Bogdan Radusinovic
    bogdan@touchmesoft.net

  • ludovic replied

    this is happening for all services. 

  • ludovic replied

    I have maybe not understood your last email.

    have you done something and ask me to try?

    thanks

  •  691
    Bogdan replied

    HI ludovic,

    I asked if this is happening for some other services where you have maximum capacity more than 1?

    Best regards.

    Check out our documentation for Amelia - WordPress booking plugin on this link.

    Check out our documentation for wpDataTables - WordPress table plugin on this link.

    Kind Regards,

    Bogdan Radusinovic
    bogdan@touchmesoft.net

  • ludovic replied

    has far I have been tested for all 

  •  691
    Bogdan replied

    Hi ludovic,

    One of our team members is testing this problem to see if this is happening also on our side. In the meantime can you please try to reproduce the issue on our demo sites?

    https://wpamelia.com/demos/

    Best regards.

    Check out our documentation for Amelia - WordPress booking plugin on this link.

    Check out our documentation for wpDataTables - WordPress table plugin on this link.

    Kind Regards,

    Bogdan Radusinovic
    bogdan@touchmesoft.net

  • ludovic replied

    Hi same issue on your test env.

    I have create a service pilates, min: 1 max: 3, duration 1 hour

    I have create an employee test test. assigned the service pilates. every day from 17:00 to 18:00 

    I have limited the slots to minimum and maximo allowed 

    Allow booking above maximum capacity: untoggled

    Allow booking below minimum capacity: untoggled

    regards

  •  691
    Bogdan replied

    HI ludovic,

    Ok I am sending this right away to my team to investigate.

    Best regards.

    Check out our documentation for Amelia - WordPress booking plugin on this link.

    Check out our documentation for wpDataTables - WordPress table plugin on this link.

    Kind Regards,

    Bogdan Radusinovic
    bogdan@touchmesoft.net

  •  691
    Bogdan replied

    Hi ludovic,

    Can you please check now on your site can you book again the service once 1 customer booked it.

    Best regards.

    Check out our documentation for Amelia - WordPress booking plugin on this link.

    Check out our documentation for wpDataTables - WordPress table plugin on this link.

    Kind Regards,

    Bogdan Radusinovic
    bogdan@touchmesoft.net

  • ludovic replied

    Seems to be ok.

    thanks

  •  691
    Bogdan replied

    Hi ludovic,

    In your case you just need to check the option in the Amelia Settings-> Labels settings the second one( attachment), i did that for your so everything should be ok now.

    Best regards.

    Attached files:  Screen Shot 2019-09-18 at 11.22.55 AM.png

    Check out our documentation for Amelia - WordPress booking plugin on this link.

    Check out our documentation for wpDataTables - WordPress table plugin on this link.

    Kind Regards,

    Bogdan Radusinovic
    bogdan@touchmesoft.net