We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2137957
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Comments

  • Romeo started the conversation
    September 3, 2019 at 3:46pm

    Just bought Amelia and playing around with it.

    Are there any plans to allow people to book tickets based on ticket numbers, rather than times?

    E.G. I have an event that runs for 3 hours. There are 30 slots available. I want people to be able to book their desired slot (e.g. slot 7), rather than booking for a specific time.

    Is that possible now? Is it going to be possible in the future? (if the latter, roughly how long in the future?)

  •  2,576
    Aleksandar replied
    September 4, 2019 at 9:18am

    Hello Romeo.

    Thank you for your purchase.

    I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.

    Thank you for your suggestion. We carefully follow customers requirements and try to implement most of them if they appear in requests from time to time, so we will add to our idea list and look into some possible solutions on plugin side in the future.

    I cannot say when, since there are a lot of feature requests pending at the moment, and we have a lot of priority tasks to focus on. Really anything would be a wild guess, and 90% wrong when it comes to ETA.

    Best regards.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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