you askedd why i haent spent more time with your support? why i habvent told the support it isnt working every single day? 

let me start by pointing out that i did give the username and thats how he logged in - but since every answer takes you nearly 2 to 3 days to anser i had to restrict the username . when he wrote he cannot login i enabled the user name again and the issue was still unresolved.

you answered me quite lenghtly that this is all due to mod security even though it is disabled - i can and will include the support ticked i foolishly opened yesterday - demanding mod security to be disabled before checking it my self.

it is always easy to blame the error in a product on someone else - the hosting, the person who bought etc.. 

as i previosly said i have no problem that the plugin costs this much - i have a probkekm it costs this much and is unusable as you yourself see- i have rtried the exact same thing on alocal xaamp installatiion with mod security disavbled - and it doesnt work - for any product that costs more then a fair laptop id expect the support to much more then just dismiss my claimss - i my self am an mcitp grudate and can tell you that the requirment to have mod security disabled is a security risk for all sites using a plugin that requires it. im fine with - but the plugin wont work no matter what i do!!!! i have given you the login details so you can mabe see the problem - instead you just copy pasted the previos answer i recieved. again mod security is not enabled - i gove you full prmission to upload a php.ini file so you can see that for yourself. i have another account in a second host - ipage - doesnt work there either.

please find the issue.

by the way there uis also some more issues if you actually tried to look at the site- when i try to use a seperate db connection it sdoesnt save the password field for the db username - bbut i guess you overlooked that - in order to save i have hardcode it in one of the plugin files -there are several issues with wyour plugin which i ask to fix. 

in answer to your question why i didnt follow up again and again - let me ask you this- if one of your "top support memebr" tell a custimer it has t do with something which you know isnt true- what otoher choice do you have? so i just went out and bought the ninjatables plugin which works fine (also requires mod security disabled but it works. 

for  aplugin this expensive - or maybe you think that a plugin that costs as much as an iphone 6 or a dell latitude laptop issnt expensive id expect premium suport - no lies and attemps to blame someone else - arvixe and ipage are top hosts and ive never had any issue with anyother software bought on codecanyon or elsewhere on these hosts.

again im not saying your plugin doesnt look nice in the demos - thats why i bought it - but it doesnt deliver what it supposed to so id at least ask you to really do a thurral check as to why this i shapening.

im sure that youll find your customer base growing as on mane technical sites this issue is reported by other users and that is probably lowering your sales - the fact that only 900 users out of 22,000  + buyers bothered to leave a review should tell you that too - but i guess it is always easier to think in the short run - again i mean no offence but just a FIX!! fiix the errors so i can finally use this - i myself a,m an evanto affiliate and have several sites with huge user bases - i do promise it willl be worth you while - but please stop treating me like an idiot and tell me the problem is something else when i specufically explained over and over that i did tests on other hosts including a locak enviiroment and mod security is not the issue why tables cannot be genrated- it is also not the reason why external db cannot save the db username password..please fix 

thank you