We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Is there a way that I can add custom fields to the extras connected to my service?
For example, one of my extra packages is to add on a dress. I need to be able to use a custom field for a drop down for the dress style and a radio button for the size. I do not want to make this extra a service since it can only be purchased as an add-on with my signature package.
Please tell me the best way to achieve this.
Hi Erica,
Thank you for your purchase.
Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.
The only workaround at the moment is that you made more extras for example
Extra 1 - Yellow dress size L
Extra 2 - Yellow dress size M
Extra 3 - Blue dress size M
etc.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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