We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I would like to see functionality with the coupons added like this:
A discount that is automatically applied IF USER ACCOUNT HAS X ROLE.
The use case is that I am using the Simple WP Membership plugin and need to give all members a 100% discount. If you added this ROLE based setting to coupons it would help GREATLY. (NOTE in this case the coupon code would not show on the screen or need to be entered by the user, but would be simply be automatically applied in the background).
Hello Christopher.
Thank you for your suggestion. We carefully follow customers requirements and try to implement most of them if they appear in requests from time to time, so we will add to our idea list and look into some possible solutions on plugin side in the future.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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