We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi Guys,
The European law is changing on the 14th September to incorporate 3DS2. Is you stripe implementation ready for 3DS2?
I would like to purchase Amelia, but don't want to pay if I can only use it till 14th and then wait till a future update works with it.
Hope that makes sense.
Regards,
Richard
Hi Richard,
Thank you for your interest.
Yes, it is ready with our last release 2.1 we have updated Stripe payment for 100% compliance with the new SCA (Strong Customer Authentication) rules. https://wpamelia.com/changelog/
We are ready