We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi Team,
I really like your plugin but i didn't find the customer appointment cancel option after booking in frontend . I don't want my customer to login in backend is there any option available or you are planning to add any option.
Is there any option that i can payout to my employ directly from the site after deduction of some amount.
Thanks.
Hi Jai,
Thanks for your interest!
The one option we have right now is to cancel or reschedule from the backend, customer get Amelia Customer role and and s/he doesn't see anything else just her/his appointments, not a WP dashboard, noting except the calendar with just her/his appointments. The other way is with notification, in the notification you can set up cancel URL to be sent and customer will cancel by clicking on it, in this case customer doesn't have to have Amelia Customer role
No payouts to employees are in Amelia for now.