Hey there, Awesome Customers!
Just a heads up: Our team will be out of the office on Monday, November 11th in observance of Armistice Day, but don’t worry—we'll be back in full swing on Tuesday, November 12th.
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.
Thanks a bunch for your understanding and support!
Warm regards,
TMS
Hi,
I have a issue with all the dropdowns of amelia... when I click on the arrow to display the dropdown list, the dropdown list opens but in the background.
I'm using this theme: https://themeforest.net/item/dine-elegant-restaurant-theme/19489643
thanks for your help,
E;
Hi evrard,
Thank you for your purchase.
It looks like the theme is overwriting our CSS.
Can you please send me the link of that page so I can take a look.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Bogdan,
Here is the link: https://takeaminibreak.com/
You'll also notice that when I select a date in the calendar, the blue div of the calendar is getting bigger downward.
Also there is an issue when you want to enter your e-mail adress in the reservation process. I'm unable to write text.
Thanks again,
E.
Hi E,
Can you please tell me is it possible for you just to change the theme to be sure that the issue is with it ?
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi,
I just tried,
Indeed the problem is appearing only with the theme I purchased.
E.
Hi Bogdan,
Did you already find a way to fix the issue?
thanks,
E.
Hi E,
Unfortunately I can not get the right CSS to avoid this.
Can you please ask theme authors if they maybe have a solution for this.
Selector for this drop down is .el-select-dropdown__list
but I assume that this is happening to all dropdowns.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Bogdan,
What a pity that your plugin is not compatible with all the themes in the market.
I would like to ask your for a reimbursement as your plugin is not offering the service I paid for.
Could you please transmit my request to the right service/person?
Thanks again,
Evrard
HI Evrard,
Is it possible for you to send us that theme so we can try to fix it and find a solution?
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Bogdan,
I sent it on your email through wetransfer.
Best,
Evrard
Hi Evrard,
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Bogdan,
I really need to know if you can fix the issue or if I ask for a refund.
My client is getting impatient...
Hi Evrard,
I forwarded the theme to my team to check it out, in the meantime you can use this CSS to avoid this problem
and the result should be like this ( attachment)
The theme is adding the z-index to our elements and because of this you can not see the dropdowns correctly.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
HI again,
Did you also forward those two issues to your theme?
"You'll also notice that when I select a date in the calendar, the blue div of the calendar is getting bigger downward.
Also there is an issue when you want to enter your e-mail adress in the reservation process. I'm unable to write text." This issue has to be linked to the fact that the flag next to the cell number option is not in the center of the box.
thanks,
Evrard
HI Evrard,
I forwarded the theme to my team so they will see if there is a possible solution to fix something on our side to avoid this problems, but please note that debugging the third party themes are not covered in the support.
As for the email
As you can see i was able to enter the email address, and to change the content of the label. (attachment)
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Bogdan,
I'm not asking to debug third party themes, I'm just asking that the service I purchased is compatible with my website. I guess every theme producer is not guarantying that his theme is compatible with every plugin. But every plugin developer should make sure his product is compatible with every website. If not compatible then offer reimbursement. Seems logic from a client point of view.
You will see attached that all the padding/margin are fucked up on my website (left picture) compared to your demo's (right). Specially the price...
thanks again,
Looking forward finding a solution,
Evrard
attachement
Hi evrard,
Can you please try this CSS
and the result should be like this (attachment)
There are a lot of themes that are currently on the market and we can not guarantee that our plugin is compatible with everyone.
Also the theme is overwriting our CSS and design ( it is not our plugin that is overwriting the theme CSS) which is highly not recommended to write the code that will overlap with others or work on other elements of the page ( for example images, widgets and other plugins).
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables