We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Our customer requires some features.
In the sports training we offer, we will prepare packages where users will buy a ticket for 8 visits, which they must redeem in, say, 30 days. Does the Amelia system allow one visit to be subtracted from each visit and that we have control over how many times someone has been in the training? and that after 30 days the ticket becomes to be invalid?
But this is more a desire than a requirement: is it possible to generate a qr code when purchasing a visit ticket and automate the whole process with it?
thank you and have a nice day
KP
Kristijan,
Thank you for your interest,
Package option is not available right now, we have it in plan though.
QR codes are right now in development and will be released with some of next releases.
Thank you Nevena. We will in case of packages make individual cards (package for 8 visits - will be like 8 individual tickets with 30 days validity. I hope this is possible to set on tickets?
I am happy to hear about the qr...
I will buy it.
Since we have package option in plan, I will wrote down your use case, thanks!