We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I cannot find in your documentation which PostgreSQL driver for Linux you require or how to set it up for wpDataTables. I see a Support Ticket referencing a Windows setup, but not one for Linux.
Which driver is required?
Hello Jeff.
One of our customers had an issue with PostgreSQL drivers, and this is what they said they did, to solve the problem:
My WordPress has been hosted on AWS with Ubuntu server 18.04 and I was fixed my issue with below steps:
after, uncomment pgsql and pdo-pgsql extentions in php.ini
Finally :
Please try this and let me know if it helped.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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