"Customize Amelia Design" (#2122203) / TMS-Plugins

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Jeremy Holden started the conversation
August 20, 2019 at 3:42pm
I have customized my amelia background away from the standard blue. Every time I save my new background, add a new short code for [ameliabooking] the old standard blue and white show up. not sure what to do
Jeremy Holden replied privately
2,576
Aleksandar replied
August 21, 2019 at 8:49am
Hello Jeremy.
Thank you for your purchase.
We're going through the tickets in descending order, and we have a few agents available. Your tickets have been assigned to me, and this is the first time I see them. We have a lot of requests coming in, and since we don't prioritize anyone, I thank you for your patience.
Also, our working hours are from 10:00 - 17:00 CET, business days.
If the customization you set up in Amelia's settings doesn't apply in front-end, this usually indicates there's a conflict with the theme you're using or another plugin you have installed. Please change the theme and try again - if the issue is still there - deactivate all plugins except for Amelia, and see if the issue is resolved. If it is, then start activating the plugins one by one, and after each activation clear the cache and refresh the page. When the issue reoccurs, you will have found the plugin causing conflict.
Best regards.
Kind Regards,

Aleksandar Vuković
[email protected]

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