1) Where can I set up the e-mail address where all notifications about booking requests should come to?
2) How can I get sure that I get a mail after a client booked an appoitment? How can I set up to which this notification should go to? We want to have 1 main E-Mail for that
3) What are our opportunities in case of the calender if we realize, that a service is taking a bit longer then expected? Can we manually change the time for it? How can we get sure that we dont get overbooked there?
4) I can not add any custom field in the ameliacatalog view. We need this for GDPR purposes. How can I make sure I can add one?? It just appear in the ameliabooking form.
5) How can I align this custom field correctly here? (https://imgur.com/uYyMUNi) I want it to be aligned with the left side.
1. You can go to Notification Settings, and add the e-mail address where all notifications will be sent to:
2. If you configured the mailing service and Notifications, you will receive automatic e-mails when a client books an appointment. Unfortunately, the "Employee" notifications will also go to the employee assigned to the appointment, not just the one e-mail you previously configured.
3. Once you set the duration of the Service, and that service has an appointment ongoing, you cannot change its duration. What you can do is book another appointment from within the Amelia's calendar, so the next time slot is automatically reserved. That could be a custom dummy Service, which doesn't have to be displayed on front-end, but is only used by you to prevent overbooking.
4. Unfortunately - at the moment - it is not possible to add custom fields to the category view. Our developers are currently working on implementing this feature, so it will be added relatively soon. I hope you can use the [ameliabooking] view until then.
5. Can you please provide the URL to that booking form, so I can inspect that and offer a solution.
in case of question 3: How can I do that? The minimum time before a booking is set to 8 hours, is this global? Could you please give me a step by step guide how to do this and go the way you told me in the answer?
When you, as an administrator, see the appointment will break the times predefined for it, you can open the calendar, and click on "Create new Appointment" in the top right. There, you can add a new appointment that starts at the time the previous one ends.
Please note, though - if you have two booked appointments, one after the other - you will not be able to book that dummy appointment since the employee will already be booked for two consecutive appointments.
Another way of doing it would be to add Buffer Time After, so you have some time after the previous appointment ends, to prepare for the next one, or use that time in case the appointment gets prolonged.
Minimum time required before booking applies to all services, so if you set it to be 8 hours, no one will be able to book the services within 8 hours of an upcoming appointment.
Please take a look at our documentation for more details about all Amelia's features.
Hi Amelia Team,
I have some questions:
1) Where can I set up the e-mail address where all notifications about booking requests should come to?
2) How can I get sure that I get a mail after a client booked an appoitment? How can I set up to which this notification should go to? We want to have 1 main E-Mail for that
3) What are our opportunities in case of the calender if we realize, that a service is taking a bit longer then expected? Can we manually change the time for it? How can we get sure that we dont get overbooked there?
4) I can not add any custom field in the ameliacatalog view. We need this for GDPR purposes. How can I make sure I can add one?? It just appear in the ameliabooking form.
5) How can I align this custom field correctly here? (https://imgur.com/uYyMUNi) I want it to be aligned with the left side.
Hello Trimor
1. You can go to Notification Settings, and add the e-mail address where all notifications will be sent to:
2. If you configured the mailing service and Notifications, you will receive automatic e-mails when a client books an appointment. Unfortunately, the "Employee" notifications will also go to the employee assigned to the appointment, not just the one e-mail you previously configured.
3. Once you set the duration of the Service, and that service has an appointment ongoing, you cannot change its duration. What you can do is book another appointment from within the Amelia's calendar, so the next time slot is automatically reserved. That could be a custom dummy Service, which doesn't have to be displayed on front-end, but is only used by you to prevent overbooking.
4. Unfortunately - at the moment - it is not possible to add custom fields to the category view. Our developers are currently working on implementing this feature, so it will be added relatively soon. I hope you can use the [ameliabooking] view until then.
5. Can you please provide the URL to that booking form, so I can inspect that and offer a solution.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi,
in case of question 3: How can I do that? The minimum time before a booking is set to 8 hours, is this global? Could you please give me a step by step guide how to do this and go the way you told me in the answer?
Hi again Trimor.
When you, as an administrator, see the appointment will break the times predefined for it, you can open the calendar, and click on "Create new Appointment" in the top right. There, you can add a new appointment that starts at the time the previous one ends.
Please note, though - if you have two booked appointments, one after the other - you will not be able to book that dummy appointment since the employee will already be booked for two consecutive appointments.
Another way of doing it would be to add Buffer Time After, so you have some time after the previous appointment ends, to prepare for the next one, or use that time in case the appointment gets prolonged.
Minimum time required before booking applies to all services, so if you set it to be 8 hours, no one will be able to book the services within 8 hours of an upcoming appointment.
Please take a look at our documentation for more details about all Amelia's features.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables