We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2119635
Slow display and search
Closed

Comments

  • BIASOTTO Simon started the conversation
    August 18, 2019 at 4:08pm

    Hello sorry to bother you,


    I'm using wpdatatables to display an excel database of 25 000 wine informations. The table takes about 5 secondes to show up and the search feature is very laggy (2 secondes between each letter when typing in the search bar).

    This is all probably due to the fact that the whole 25 000 rows are being loaded and searched. 

    Do you think there is a way to make it all smoother ? Maybe by transfering the xlsx excel data onto the wordpress database ? Or maybe in the setting ?



    Also I would like to know if it's possible to link the dataTables to Forms. I know it's possible with gravity forms, but would it be ok with other froms plugins ? Like the SuperForms plugin.

    Best regards,


    Simon Biasotto

  •  2,576
    Aleksandar replied
    August 19, 2019 at 2:40pm

    Hello Simon.

    For a table this big, we do advise either converting to CSV, or even better - creating a database table like you mentioned.

    That way the table only reads what's currently being displayed on the page with the help of Server-Side processing, and thus making it a lot smoother.

    As for the Forms plugin - we do have integration with Formidable forms, as well, but along with Gravity - that is all. We currently do not have plans to integrate with other Form plugins.

    Best regards.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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