Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2118739
Cliente
Closed

Comments

  •  1
    Jérôme Trehin started the conversation
    August 17, 2019 at 8:26am

    Hi,

    I have 4 questions about Amelia :

    1/ Using the Catalog form, the customed fields do not appear during the booking. Is it possible to add also these fields ?

    2/ May I customize the booking form (from booking, or from catalog) ? Not only the additional customed fields, but the design also

    3/ The delay (after, or before) between appointments are difficult to parameter. First I could choose 30min, 1H, ... and after deleting this option, the minimu delay is only 1H, I would like to select manually the delay (15min, 30min...). Is it possible?

    4/ The google map doesn't appear anywhere. My API is OK, and in location paramreters, the map appears. But not in the final form.

    Regards,

    Jerome

  •  1
    Michelle replied
    August 17, 2019 at 9:55pm

    Sorry I am not much help but I did have the same problem you described in #3 for appointment buffer times. I fixed it by going to Settings>View General Settings and the first box that says "Default Time Slot Step" can be adjusted there. Then it allowed me to add a 15 minute (or less) buffer time after an appointment instead of the default 30 min.

  •  1,894
    Miloš replied
    August 19, 2019 at 11:37am

    HI Jérôme,
    Thank you for your purchase.

    1.

    Can you please tell me did you assigned those custom fields to the desired services.

    2.

    You can try to customize it but it is highly not recommended. Because this can be done if you have a source code of the plugin, which we unfortunately can not send you because of the company policy.

    We do have in plan to add more design options for the future updates.


    3.

    Did the Michelle answer helped you?


    4.

    Unfortunately the locations (Maps ) are not visible at the moment in the front end.

    Only in the admin backend you can see the google maps.


    Best regards.

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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