We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Since customer support usually takes 24-48 hours to respond to me and I have been trying to get my Google synced since 12/7/2018 at 2:17PM CST is there anyone out there who successfully synced their google calender to amelia? I Have been trying all their instructions, but I always get error 400. Also is there a quicker way to recieve support? I've been emailing them for almost 12 hours today with no response whatsoever. Sent the first response less than 2 hours after they wrote my and told me to do the same things that I have been doing step for step and it didn't work.
Enter client id and client password and when attempting to synch I get the following error
HI mdw864,
Thank you for your purchase.
Like I mentioned you in the previous ticket, you need to enter the URL in the filed that I highlighted you.
Since you opened a two tickets with the same issue, I will close this one and we can continue on other.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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