I first downloaded the program from within wordpress, and activated. I kept getting the buy now popup. I already had bought it.
I deactivated, then deleted it so that I could follow the directions. I downloaded from the website, but could not unzip, but it didn't act zipped. I was able to open the file and see all the folders.I didn't see anything that said install now. The read me file was not helpful and I don't see any other tutorials that will help me. I don't want to waste my money on an item that doesn't work. Any help?
I purchased from TMS. I downloaded, but the file was not zipped. When I clicked the folder to add it to Wordpress, it just opened the folder. I did not see anything that would install a program on my computer. I did not see a .exe file. I tried several items, but none of them worked. I’m sure it’s operator error, so what did I miss?
There is no .exe file in our plugin, when you download the plugin the plugin should be zipped.
You need to download premium version form email that you get when you make this purchase(some hostings treat it like a Spam so please check your Spam folder as well). Also, you receive email with credentials for our store https://store.tms-plugins.com/login where you can download premium version.
My suggestion is to update the plugin manually by following these steps:
1.) Download zip from our store or from email that you receive when you make purchase
2.) Use FTP to open /yourwordpressfolder/wp-content/plugins
3.) Delete existing ameliabooking folder.
4.) Upload previously downloaded ameliabooking folder through FTP to plugins folder (unzip it)
5.) Go to WP-admin panel, open Plugins section.
6.) Deactivate Amelia Plugin, and then activate it again.
If you are using hosting where you are not allowed to your FTP then follow those instructions:
1.) Download zip from our store or from email that you receive when you make purchase
2.) Delete Amelia plugin from WordPress Plugins page
3) Click on Add new on Plugins page
4) Click on Upload plugin on Plugins page
5.) Choose previously downloaded ameliabooking zip file
6.) When uploading is done, please Activate Amelia plugin
7.) Clear server and browser cache.
Please note that deleting plugin from Plugins page you WILL NOT lose your data, because it is already saved in database.
Please note that our plugin have size around 6 MB so if yo are not able to upload plugin through WordPress plugins page, then you need to increase
upload_max_file size,
post_max_size ,
max_execution_time
You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.
After downloading it a third time, this time with Chrome, I finally got the zip file. Then I noticed that I could upload a zip file to wordpress, says so on the website. I did and now it's activated! Thanks so much for helping me get past this hurtle. Now, I'm off to the next adventure. Thanks so much for your help!
I first downloaded the program from within wordpress, and activated. I kept getting the buy now popup. I already had bought it.
I deactivated, then deleted it so that I could follow the directions. I downloaded from the website, but could not unzip, but it didn't act zipped. I was able to open the file and see all the folders.I didn't see anything that said install now. The read me file was not helpful and I don't see any other tutorials that will help me. I don't want to waste my money on an item that doesn't work. Any help?
Hi Donnie,
Thank you for your purchase.
Can you please follow the guide from this link from our documentation where you can see how you can install the plugin properly.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I purchased from TMS. I downloaded, but the file was not zipped. When I clicked the folder to add it to Wordpress, it just opened the folder. I did not see anything that would install a program on my computer. I did not see a .exe file. I tried several items, but none of them worked. I’m sure it’s operator error, so what did I miss?
HI Donnie,
There is no .exe file in our plugin, when you download the plugin the plugin should be zipped.
You need to download premium version form email that you get when you make this purchase(some hostings treat it like a Spam so please check your Spam folder as well). Also, you receive email with credentials for our store https://store.tms-plugins.com/login where you can download premium version.
My suggestion is to update the plugin manually by following these steps:
1.) Download zip from our store or from email that you receive when you make purchase
2.) Use FTP to open /yourwordpressfolder/wp-content/plugins
3.) Delete existing ameliabooking folder.
4.) Upload previously downloaded ameliabooking folder through FTP to plugins folder (unzip it)
5.) Go to WP-admin panel, open Plugins section.
6.) Deactivate Amelia Plugin, and then activate it again.
7.) Clear server and browser cache
____________________________________________________________________________________________
If you are using hosting where you are not allowed to your FTP then follow those instructions:
1.) Download zip from our store or from email that you receive when you make purchase
2.) Delete Amelia plugin from WordPress Plugins page
3) Click on Add new on Plugins page
4) Click on Upload plugin on Plugins page
5.) Choose previously downloaded ameliabooking zip file
6.) When uploading is done, please Activate Amelia plugin
7.) Clear server and browser cache.
Please note that deleting plugin from Plugins page you WILL NOT lose your data, because it is already saved in database.
Please note that our plugin have size around 6 MB so if yo are not able to upload plugin through WordPress plugins page, then you need to increase
upload_max_file size,
post_max_size ,
max_execution_time
You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
After downloading it a third time, this time with Chrome, I finally got the zip file. Then I noticed that I could upload a zip file to wordpress, says so on the website. I did and now it's activated! Thanks so much for helping me get past this hurtle. Now, I'm off to the next adventure. Thanks so much for your help!
HI Donnie,
Glad to hear that.
If you have any more questions feel free to open a new ticket, we will gladly help.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables