As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi, I want to know how does the refund work when a customer books an appointment through paypal and then admin rejects or cancels the appointment. Does the customer gets refund on paypal and how much time does it take?
Thank you.
Hi Ratul,
Thank you for your interest in our plugin.
Once you reject the appointment you would need to manually do that on PayPal also, it is not automatically connected.
Best regards.