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  Public Ticket #2111383
Amelia, double booking
Closed

Comments

  •  3
    Temper started the conversation
    August 10, 2019 at 12:12pm

    Hello

    Our Employees, using the backend and the frontend, are somehow able to book the same service at the same hour/time slot, using the same location. The physical location should only have one customer and one employee at any given time. 

    How can i stop this from happening?

  •  472
    Isidora replied
    August 12, 2019 at 2:52pm

    Hi Temper,
    Thank you for your purchase.

    Sorry for late response. 

    We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.

    If you have one service assign on more employees than that is the normal behavioral because each employee can have same appointment for this service. If you need to when customer books appointment on service for other employees to be disabled time slots for that booking (can not book same time slot on another employee) then there is a solution where you can connect your employees on same Google calendar and then turn on option Remove Google Calendar Busy Slots in Google Calendar settings in plugin. Like this you will have functionality that you need.

    Best regards.

    Kind Regards, 

    Isidora Markovic

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  •  3
    Temper replied
    August 16, 2019 at 1:36pm

    Thanks you for this information Milan. That is useful to know.

    Temper.